Support
We're here to help your team capture booth conversations and get them synced.
Contact us
Email support@tryshow.io and include your company name, conference, and device (iOS / Android) if it's a mobile issue.
Common mobile questions
Captures while offline
Badge scans and notes save on the device immediately. When you reconnect, the outbox syncs automatically. Tap the status strip → Outbox to retry anything that failed.
Camera or microphone blocked
Open system Settings → Show.IO and enable Camera / Microphone. Scanning and voice notes require those permissions.
Wrong conference on the home screen
Tap Conferences in the app header and pick the live show. The app remembers your last selection.
Web app
Coordinators manage team, roster import, follow-up, and debrief at app.tryshow.io.